Zero Risk, 100% Money Back
If it doesn’t deliver, you don’t pay: zero risk, full protection.. No risk for you. I take it all on me.
What this really means
You’re not buying “pretty pages”. You’re buying a working system: clear copy, clean code, and simple paths that turn visitors into leads — delivered on time and to an agreed baseline.
What “deliver” means (objective, verifiable)
- On-time delivery: project delivered by the agreed date (assuming you provide content/feedback on time).
- Scope complete: all pages, sections, and features listed in your chosen package are delivered.
- Working & accessible: forms/booking work, no blocking errors; responsive on mobile; basic accessibility (alt text on images, keyboard-friendly primary flows).
- Speed & SEO baseline: mobile load ~under 3s and passes basic Lighthouse/PageSpeed fundamentals (performance, SEO, accessibility — target ≥80 where applicable).
These are tangible outcomes you can test. Not opinions or “taste”.
Your Zero Risk, 100% Money Back Guarantee
If any of the above outcomes is not met at final delivery and you provided content and feedback on time, you’re entitled to a 100% refund. No arguments. No delays. Just money back with my apologies.
In short: if I don’t deliver what we agreed, you don’t pay.
Fair Conditions
- Timely collaboration: you join the discovery, review drafts, and share feedback at the agreed checkpoints.
- Inputs on time: texts, images, brand assets, and access are provided within deadlines.
- No moving target: the guarantee covers the agreed scope; extra requests are quoted separately.
- Cure period: if something misses the baseline, I have up to 5 business days to fix it.
- Refund window: request within 7 days from final delivery, listing which outcomes weren’t met.
This keeps the process fair, fast, and focused on results.
How to request the refund
- Reply to the delivery email (or use the contact page) within 7 days.
- Specify which agreed outcomes weren’t met (e.g., scope incomplete, broken form).
- I review within 48 hours and either fix within 5 business days or issue a 100% refund your choice.
Simple, fast, fair.
Quick answers
Does this cover “I don’t like the color/font/layout”?
No. Aesthetic preferences are handled during reviews. The guarantee is tied to objective outcomes (scope, working flows, accessibility basics, on-time delivery).
Do you guarantee specific sales numbers?
No, Unfortunately I can’t control your traffic, pricing, sales team or offer.
Sales depend on many factors beyond the website itself.
What I guarantee is a conversion-ready system built to an agreed baseline.
However, if you also want a custom marketing campaign designed to drive traffic and sales, let’s talk. I can create the perfect campaign for your business goals.
What if we delay content or change the scope mid-project?
Delays from your side pause timelines and the guarantee window. New features/changes are quoted separately.